Talal is always very helpful – and endlessly patient!
Fantastic service, very prompt and professional. Very Very pleased with the new speed of our computer and it is so quiet! I have used Geeks on Wheels before and will use them again. John is very kind and did not make an old Luddite like me feel a fool. FIVE STARS
I asked for help in replacing the toner on my printer. I knew I was doing something wrong, but did not know what. The man who came (sorry, I did not get his name) explained the problem to me. He also spent time showing me how I could have seen for myself what was wrong. He gave me suggestions on how to avoid problems in the future. It was excellent training and I really appreciated his time and patience. I learned a lot and was appreciative. You were recommended by a friend and I will be happy in the future to recommend you to others.
I couldn’t be more pleased with Talal’s work. He installed excellent back-up systems on my computer, synchronised my various devices (desk top, laptop, iPhone and iPad), and transferred me from outdated Live to Outlook email. Also, and very helpfully, he told me how to arrange with BT to update to a more powerful new router (which, following his advice, I have now done). This should mean I now have good wi-fi throughout the house. Altogether, an extremely satisfactory visit. I shall certainly use Geeks on Wheels again to deal with any other computer and similar problems I have. Many thanks for the prompt, pleasant and efficient service.
Really thoughtful and practical help. Listened to me and solved issues on my terms calmly
Problem fixed! Careful, calm and methodical approach really appreciated. Will definitely use you again
I received excellent service, the problem on my computer was resolved and any other questions I had were answered. I also had help setting up back up on my computer. Will definitely use again in the future if I need to and have no hesitation in recommending Geeks on Wheels. So pleased I found them. Thank you very much.
Jon has been very helpful in sorting out both of our PC’s that had major problems and I have been impressed with his level of customer service. I’ve used GoW several times before and they are my go to company when I have computer issues.
Excellent service. What seemed to be a rather complex problem was resolved rapidly and effectively.
Truly professional and highly qualified people. Great value as well. Very highly recommended for computer repairs as well as purchases.
Your representative arrived on time. He set up and connected the restored machine and was expert and polite. Must add that he was extraordinarily patient with the fact that I had lost several passwords and we had a lengthy “trial and error” session
Anthony and Bhumit, despite me being frustrated of my own accord they helped me, in a very polite, calm and professional manner.
They know a lot more than Godaddy’s team!
I very much appreciated the help and advice provided by Gagun today. He understood the problem with my laptop and was keen to resolve the issues, being very aware of my concerns about how much the repair would cost. He arrived very promptly for the appointment; he was courteous and professional. Whilst I paid for the hour appointment, he was keen to check the repairs he had made were running properly and stayed for an extra 15 minutes with no extra charge. He also ensured that all my desktop icons were arranged for better efficiency. He ran a malaware test and removed all threats. He checked that my hard-drive didn’t have any defects either. The laptop is running better and he has offered more advice on getting to run with improved efficiency. I will consider the options discussed. Very pleased to have Geek on Wheels providing their service locally.
Within a week problem with computer diagnosed (on first visit) resolved and back in running order at extra fast speed. A very efficient, friendly service, I’m so glad they are local!
Couldn’t have been more helpful or prompt in providing telephone assistance to us during our first day of getting used to new system. Huge thanks to you all. Would highly recommend Geeks on Wheels to others and we’re very pleased to have found you.