Outsourced IT Support In London

Geeks On Wheels provide outsourced IT support in London and across the UK via our professional online computer repair team.

Our outsourced IT service is fully managed by our dedicated technical account managers from our office in Totteridge Lane, Whetstone, London, N20 9QP.

All of our customer service technicians are certified to fix your computer problems, whether you are using a Windows or Apple PC.

Outsourced IT Support Company In London & Across The UK

When you are trying to do what is right for your company, it’s absolutely necessary that you figure out how to make the most out of your data, hardware and software. This is the way that your company communicates, and will dictate the level of success that you have with your business.

To this end, one of the best things that you can do if you are a London based business searching for “IT support company London” is investing in outsourced IT support services from Geeks On Wheels.

Our Outsourced IT support services in London and the surrounding areas can carry you far when you want to look after your data and infrastructure to the fullest.

How Our Outsourced IT Support Service Works

Geeks on Wheels provide a full suite of support services to keep your business running at its full potential:

  • Support – Our technicians can resolve most issues remotely but if the need arises, we can visit your business. We also offer service level agreement (SLA) contracts.
  • Network Support – We can manage your local network and your cloud services including data backup and migration.
  • Consultancy – From bespoke computers to designing and implementing websites and information systems, we can help.
  • Cyber Security – We are specialists in this field and can help with GDPR compliance, network security and penetration testing.
  • Microsoft Cloud Services – We are certified Microsoft partners and support all Microsoft applications including Office 365 and OneDrive and are specialists in email and data migration.
  • Managed IT Services – Our premium service offers managed antivirus, managed backup, remote management and monitoring and unlimited remote IT support.
  • Data Recovery – When disaster strikes, we can recover data from most storage types including desktop, laptop and server hard drives.
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7 day “No Quibble” Guarantee

We provide a 7 day “no quibble” money-back guarantee, so if we are unable to fix your problem, you will receive an immediate full refund. What’s more, if your problem re-occurs within 7 days, we will fix it again, free of charge. Customer service is paramount to us, so if it can be fixed, we will fix it.

Why Outsourcing Your IT Support Services Is Crucial For Your Business

So what are the benefits of outsourced IT support?

When you leave this kind of work in the hands of IT contractors, you will be able to piece together an infrastructure that helps you communicate with effectiveness. Here are a few reasons why our outsourced IT support services will be highly valuable to your company:

1. You’ll Have Reliable Help For Any Tech Emergency

Whenever you are trying to get the best from your technology, it pays to do business with a company that can help you out in an emergency.

Whether you are dealing with a system crash or a data breach, having the assistance of a managed IT company like us will be invaluable for disaster recovery. We will get you back up and running and online with minimal damage done, and with reinforcement measures to help you avoid these problems in the future.

2. Our Professionals Can Assist You With Cybersecurity

It’s also important that you do everything in your power to manage your company’s cybersecurity.

In the United Kingdom, some 90 per cent of companies recently reported suffering a cyber breach within the past year. These numbers are alarming and indicative that dealing with a breach is a virtual certainty, rather than something speculative that you might need to prepare for.

This makes having access to our outsourced IT services that more critical since they can provide you with the helping hand you need to prevent and deal with these breaches.

3. Your Company Will Always Have Access to the Latest and Greatest Hardware and Software

New tech is always a great investment for your business. When you partner up with an IT support company like Geeks On Wheels, we will always make sure that you have the latest tech you need for your company to thrive.

We will make sure that your mobile devices are all up to par and at their best, along with the updated firmware for each system. Our in house team of professionals can also set you up with the latest versions of any software that you need without it costing you extra, and will keep your hardware up to par.

4. You’ll Save Lots of Money and Time in the Long Run

By arranging and paying for your IT support services upfront, it will save you time and money in the long run.

Having access to our IT service desk whenever you need, means that you won’t have to spend excessive money on expensive troubleshooting calls. You’ll pay for your service subscription upfront and will have access to our professionals whenever and however you need them.

That way, you can quickly track down problems and fix them without spending your whole budget on guesswork.

5. It Helps You to Get a Handle on Your Data

It’s also important to partner with a managed IT support professional like us because we can help you get a handle on your data.

This means setting up a storage system for all your important files. We will create access permissions and infrastructure that make it easy to access, upload and transfer all sorts of files for your company.

What’s more, our IT pros can help you set up communication infrastructure and workflows that make your business more productive on a daily basis.

6. We’ll Provide Remote Support So That You Have Assistance Around the Clock

The fact that our outsourced IT pros offer remote support is reason enough to invest in our IT services alone.

It’s important that you take the time to get help from a company that provides a 24 hours service — and not just when an emergency arises. Business today happens around the clock, so you will need access to information technology that recognises this and helps you to maintain uptime and efficiency.

Not only will this make your work infrastructure more productive, but your customers and clients will also be better served.

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Get The IT Help and Service That You Deserve

As you can see, there are a number of reasons why you should invest in outsourced IT support services and why you should choose a managed IT service from Geeks On Wheels to achieve it.

No matter what field you specialise in, it is of the utmost importance that you have whatever IT assistance is necessary. By outsourcing this work to a seasoned team of professionals like us, you can really begin to put trust in the services we provide, and your company will be better for it.

For the best IT support that the industry has to offer, take time out to contact us by calling 0203 051 7977 to find out more about what our IT services include. If you are based in and around the Sussex area, you can also call our Brighton and Sussex IT team on 01273 686 442.

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